Proactive monitoring and troubleshooting to identify and resolve issues before they cause significant downtime or disruption to the system, minimises the risk of data loss or corruption, and helps to ensure business continuity. A team can be tasked with monitoring the change in market spread and giving notice to clients when it exceeds certain parameters; spreads can be reconciled, ratios recorded and monitored, abnormal delays and lost connection periods recorded. Updates to clients are passed periodically to help them identify the causes of issues, and help given to resolves problems in a timely manner.
TJ Tech system maintenance is a critical service that helps clients to optimise the performance of their IT infrastructure, minimise downtime and disruptions, and maintain a secure and reliable computing environment.